What is in a Zac and Lily mix?

Basically all the dry ingredients you’ll need to make something tasty. Flour, baking powder, chocolate chips, yeast etc all weighed out and ready to go. Some of our mixes are divided into 2 or 3 bags as you need to add the ingredients at different stages. The instructions are written (and tested) with children in mind, so they are very simple with no technical baking jargon. You will need to add butter usually and maybe an egg or milk, what you’ll need is listed on the website and on the packaging.

We don’t use any strange sounding preservatives or additives, just ingredients that a keen amateur baker would have in their cupboard. Our products aren’t organic but we only use the best ingredients (Belgian chocolate, Madagascan vanilla) to ensure that when you decide to treat your children to some baking fun, the results will be really tasty and something they’ll be proud of.

We believe that children shouldn’t eat biscuits and cookies every day, but when they do they should know what goes into making them and the fun that can be had in the kitchen. That knowledge might just spark an interest in creating delicious food which could last them a lifetime.

Can you cater for food allergies?

Each product has its allergens listed within the product description. Get in touch to discuss any specific requests and we will always try to accommodate you. However please note that although strict cleansing and hygiene standards (5* food hygiene rating) are maintained the Zac and Lily kitchen is not an allergen free zone.

What will the ‘use by’ date on my item be?

All of our products will have at least 3 months use by dates on them, usually longer.

Can you create something bespoke for me or my company?

Lots of our products can be personalised, the options are shown on each product page. But we can work with you to create something extra special. In the past we’ve designed products for charities, corporate events and children’s parties. Get in touch to discuss.

I’ve lost my instructions, can you send me some more?

Please take a look at our instructions page, you’ll find everything you need on there. If you are still struggling do Get in touch

Do your kits come with everything I’ll need to get baking?

Our kits and mixes contain all the dry ingredients you’ll need, mostly you’ll just need to add an egg and/or butter. Find out exactly what you need on each products description tab.

Can I collect my order instead of paying for delivery?

Yes, we are based in West End, Southampton. Click on the local collection option at the checkout and we’ll be in touch to arrange a mutually convenient time for you to collect once your order is ready.

Do you have any different aprons than the ones I can see on the website?

All of our aprons are handmade here at Zac and Lily and we make different aprons as and when a new fabric catches our eye so our range changes frequently. Get in touch through our contact page to find out what we currently have. We are happy to make something bespoke if you have something special in mind.

Where do you deliver?

We currently deliver to the UK only. Our usual delivery partner is Myhermes, delivery usually takes 3-4 working days. Please let us know if you need something more urgently.

Can I buy premade cookies or cakes from you?

Sorry you’ll have to roll up your sleeves to get your hands on a Zac and Lily treat – we only sell mixes for you to bake. They are very simple to use though – honest!